CRM

CRM

Customer Relationship Management

CRM Apps To Reimagine Work

It's important to understand the complexity of Sales and Support processes and how to best integrate them across other systems so organizations can quickly identify, assign, manage and report on actionable data.  

Using Salesforce, axsysTek helps organizations incorporate customer data and related interactions into business transactions and revolutionize how to sell, service, market, collaborate, work and connect with customers in a whole new way.

SalesXcel

Sales teams face the challenge of aggressive revenue targets. They must look past basic CRM to robust processes such as CPQ. SalesXcel creates a framework to optimize sales through:  

  • Lead Management
  • Territory Management
  • Contact Management
  • Reporting & Analytics
  • Account Management 
  • Opportunity Management

customerOne

Service centers must deliver exceptional, high-touch service and knowledge expert access.  customerOne streamlines the customer experience providing the right information when needed using:

  • Agent Workspace
  • CTI & Contact Center
  • Case Management
  • Omnichannel Routing
  • Knowledge Management
  • Service Process Automation

Healthcare360

Hospitals and medical practitioners are in overdrive with crisis events, regulations and patient expectations.  Healthcare360 helps firms reimagine patient, member, and provider engagement through:

  • Patient Marketing
  • Medical Billing
  • Care Plan Management
  • EMR Integration
  • 360-degree Patient View
  • Patient Assistance Portals

inFolio

In addition to accounting and finance metrics, organizations need insights on customer performance and opportunities. inFolio helps aggregate, analyze, and report on customer metrics using:

  • Lifecycle Management
  • AML Process Automation
  • KYC Process Automation
  • Loan Management Process
  • Customer Activity Tracking
  • Account / Household Analysis

appForce

appForce enhances sales, marketing, and service processes that standard Salesforce features don't address providing reliable custom Salesforce apps tailored for unique business needs including:

  • MuleSoft Data Integration
  • Process Automation
  • Lightning Web Components
  • Apex Software Development
  • Account and HR Onboarding
  • Tableau Reports / Dashboards

Tek Info - CRM

Salesforce is a Cloud computing Software as a Service (SaaS) company specializing in CRM technology which helps manage an organization’s relationships and interactions with customers and potential customers.

axsysTek uses Salesforce as a strategic platform to build solutions that enable industry, government and nonprofit Marketing, Sales, Commerce, Service, Operations and IT teams to work as one from anywhere and engage customers on a variety of levels.

axsysTek uses CRM in the Public Sector to help federal, state and local govermment agencies reduce manual admin and time-consuming operational tasks—empowering public servants build stronger connections between citizens, employees, other agencies and businesses.

From public portals to agency online communities to case management and mobile inspection tools, axsysTek solutions help agencies run more smoothly, future-proof citizen service offerings and reduce operational costs.

axsysTek uses CRM in Healthcare to improve patient, practitioner and payer experiences and help drive better outcomes—empowering care teams with data and analytics to enable better insight and information access so that a 360 degree view of the patient is available on-demand.

Through billing and back office modernization tools, marketing apps and integrations with EMR and payer systems, axsysTek solutions help hospitals, laboratories, public and private clinics become the healthcare enterprise of the future. . . today.

About axsysTek

axsysTek is a world class IT and Digital Media company creating solutions for industry, government and non-profits across IT, sales, marketing, media, finance, and operation areas.

We create innovative solutions that improve customer engagement and streamline employee productivity.

Washington, DC HQ

  • 1717 K Street NW 
    9th Floor - Suite 900 
    Washington, DC 20006
  • +1 202 243 7830‬ 
    dc.info@axsysdev.com